Shipping policy

Shipping policy

Delivery

  • All orders are shipped free of charge via FedEx.
  • Orders are processed and shipped within 24 hours of purchase.
    Orders placed on weekends or public holidays will be processed on the next business day.
  • Estimated delivery time is 2-5 business days.
  • Every shipment includes a FedEx tracking number for real-time status updates.

Shipping Area (United States)


Due to shipping restrictions, we are currently unable to deliver to P.O. Boxes, APO, or military addresses.
We currently ship only within the contiguous United States. Unfortunately, we do not deliver to Alaska, Hawaii, or U.S. territories including Puerto Rico (PR), U.S. Virgin Islands (VI), American Samoa (AS), Guam (GU), and Northern Mariana Islands (MP).

If you have any questions, please contact our support team:
Email: support@refrigerationgo.com
Email: sebastiancraiger@gmail.com
Phone / WhatsApp: +1 (213) 781-3540
Thank you for your support!


Shipping Insurance

  • We offer optional shipping insurance for all orders. The insurance fee is calculated at 3% of the product price. Customers may choose whether or not to add this service at checkout.


Help & Support


If you have any questions or concerns, our support team is here to help.

Email: support@refrigerationgo.com
Email: sebastiancraiger@gmail.com
Phone / WhatsApp: +1 (213) 781-3540