Privacy policy

Privacy policy

1. Introduction

At RefrigerationGo., we respect and value your privacy.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or otherwise interact with our services.
By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information from you:

  • Personal Information: Such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Account Information: Including your username and password if you create an account with us.
  • Usage Data: Such as your IP address, browser type, operating system, pages visited, and access times.
  • Cookies and Tracking Technologies: Used to personalize content, analyze website performance, and enhance your browsing experience.

You may choose to disable cookies through your browser settings; however, this may affect certain website functionalities.

3. How We Use Your Information

We use your personal data to provide, improve, and support our services. Specifically, we may use it to:

  • Process and fulfill orders, including payment and delivery
  • Provide customer support and respond to inquiries
  • Send order confirmations, updates, and important notifications
  • Improve our website, products, and user experience
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

4. Sharing Your Information

We may share your information only when necessary for legitimate business or legal purposes:

  • Service Providers: Trusted third parties that help us with payment processing, logistics, customer service, and website operations
  • Legal Authorities: When required by law or in response to lawful requests such as subpoenas or court orders
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, where personal data may be transferred as part of the transaction

All third-party partners are required to handle your data securely and in accordance with this Privacy Policy.

5. Your Rights and Choices

Depending on your country or region, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Restrict or object to certain processing activities
  • Request a copy of your data (data portability)

To exercise these rights, please contact us using the details provided in Section 10.
We will respond to your request within a reasonable timeframe in accordance with applicable data protection laws.

6. Data Security

We take your data protection seriously.
To safeguard your personal information, we implement appropriate technical, administrative, and physical security measures, including:

  • Secure servers and data encryption
  • Restricted employee access to personal information
  • Regular system monitoring and security reviews

While we strive to use commercially acceptable means to protect your data, no system is 100% secure.
We encourage you to take precautions such as using strong passwords and logging out after each session.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect or solicit personal information from children under 13 years old.
If we become aware that we have inadvertently collected such information, we will promptly delete it.
If you believe your child has provided us with personal data, please contact us immediately so we can take appropriate action.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us.
We are not responsible for the content, security, or privacy practices of these external sites.
We encourage you to review the privacy policies of any third-party website before providing them with your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or technological advancements.
When updates occur, the “Last Updated” date at the top of this page will be revised.
For major updates, we may provide notice on our website or via email.
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

RefrigerationGo
Denver, CO 80202
United States

📧 Email: support@refrigerationgo.com
📧 Email: sebastiancraiger@gmail.com
📞 Phone: +1 (213) 781-3540
💬 WhatsApp: +1 (213) 781-3540

We appreciate your trust in RefrigerationGo.
Your privacy and data security are very important to us, and we remain committed to protecting them at every step.