FAQ

Yes, we offer free standard shipping on all U.S.A. orders – no minimum purchase required.

Orders placed before 3:00 PM (Monday to Friday) are shipped on the same day. Orders placed on weekends or public holidays are shipped the next business day.

Standard delivery typically takes 2-4 business days, depending on your location.

We accept major credit cards, including Visa, MasterCard, American Express, and Discover.

Yes, we do offer installment payment options.

Yes, we prioritize the security of our customers' payment information. Our website uses SSL encryption to protect your data during transmission, and we comply with industry standards to ensure your payment details are handled securely.

To return an item, simply contact us within 14 days of receiving your order. We’ll provide you with a prepaid return shipping label and instructions.

Items must be unused, unopened, and in their original packaging to qualify for a free return. Proof of purchase is required.

Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to your original payment method.

If you contact us before 3:00 PM on the same day your order is placed, and your order has not yet been shipped, we will process a full refund and cancel the shipment immediately.

We sincerely apologize for the inconvenience. In rare cases, products may lose volume over time due to extended storage or minor valve leakage. If you believe your item is underfilled, please contact us at 📧 sebastiancraiger@gmail.com or 📞 (510) 883-8703 within 3 days of delivery. Send us your order number and a photo of the product—we’ll investigate and arrange a replacement or refund if confirmed.

There are two common reasons:

1. The refrigerant may have been in , causing minor natural evaporation.

2. There may have been a slow leak at the valve during shipping or handling.

We do our best to inspect all items before shipping, but if this happens, rest assured we will make it right promptly.